Trust is not a lock to be picked.
People trust doctors with their lives.
They may get second opinions.
They may not be happy.
But right now, people are in
operating rooms with total strangers
getting ready to operate on them.
That's how much trust doctors have.
Promises and integrity
are before and after.
Lots of people
make promises.
Not all make it to
the level of integrity.
The easy way is
to point to "the bad people."
Feels good, right?
That's not US!
I've never seen a major copywriter
post about the virtues of lying.
So we should be all set! lol
If you light a pile of straw on fire,
it will burn the place down fast.
Best quote that fits is Shakespeare.
"The strongest oaths are straw
to the fires of the blood."
Lots of websites
go on and on
about being honest.
They can't fit enough
badges of trust on the page.
Looks like a Nascar
racing car with all the logos.
Flooded with testimonials.
But when the fires of greed
or mountains of bills begin to rise
some people's blog post vows
of purity start to burn.
The web has endless pledges:
https://www.google.com/search?q=our...h4baAhXLnuAKHdg9BY0Q_AUICygC&biw=1259&bih=865
"What you do speaks so loudly
that I cannot hear what you say."
Ralph Waldo Emerson
How much integrity is there
when sales are down?
When you need money badly?
What corners are you willing to cut?
What clients and products will you rationalize away?
I've seen some otherwise good people
segue pretty fast to the dark side
when their bank accounts get light.
The slippery slope begins
when trust becomes a conversion metric.
Here's the dark logic:
If trust gets sales....
and sales gets you paid faster....
how can you get trust faster?
Hurry up! We have a deadline! lol
Having a great product
or service is the bare minimum.
That just gets you to next week.
People pledge their lives in marriage
with wedding vows
that bring tears to everyone's eyes.
Divorce lawyers still
put their kids through school
on every broken vow.
So even the most heartfelt pledges
of quality on Facebook Live
aren't invincible.
Proof can be shown in a sales letter.
Reputation takes longer.
That's the long game beyond the sale.
Trust is not a lock
to be picked
or a means to an end.
It's a relationship.
Your sales copy
is your prescription pad.
You're vouching for
a product or service
and someone may be praying
that just this once,
they can count on you.
When you give someone
hope for their life,
that alone may
be greater than any result
they get from your
product or service.
The gift of
believing again.
Most people have
had their heart broken by
a tragedy or death.
Some so much
that they wondered
if they'll ever trust again.
Your list has those people.
Even if they never tell you.
Someone reading this
right now has a broken heart.
No psychic powers
or predictive analytics required.
Breaking that trust
can do damage
that even sending money back
won't change.
Part of selling requires you
being able to show all
the benefits of something.
All the parts of someone's life
your widget can make better.
There are also all
the ways that same widget
can do damage too.
Knowing both takes
some getting used to.
People are afraid
they'll lose their passion
if they think too much about that.
I know lots of
great doctors
who know
all the risks of their advice.
That's why I trust them.
Years ago I worked
for a suicide hotline
and then a dating service.
Being trusted
and holding someone's hope,
possibly for the last time
is humbling.
I keep that
same thought with marketing
and everyone I teach.
Translated to online marketing
for the watch tapping
actionable advice people:
You can have a high click through rate
because you get their attention.
But that doesn't mean
they're the right person for you.
If they're not the
right person for you,
they're not unwanted
fish you caught in the net.
They're human beings
who are trusting you too.
Even if they can't give you money.
Keeping a promise is secondary
to knowing the potentially
staggering damage of breaking it.
Damage you may never see or know.
Marketing multiplies
that damage on
an exponential level.
In marketing,
someone's life
is always in your hands.
Whether you get paid for it or not.